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Events

Program Management Seminar 2012

Start date: 02/04/2012

End date: 04/04/2012

Location: Bled, Slovenia

The Program Management Seminar is an intensive and highly interactive three-day program designed to make Program and Project Managers more effective in handling their increasingly demanding and complex responsibilities. Class sessions include briefings by experts, group discussions, and case analyses of problems faced by Program Managers.

Topics to be covered include:

  • The role of the Program Manager in program delivery;
  • Building a positive learning environment;
  • Understanding target markets;
  • Delivering high levels of customer satisfaction;
  • How to decide on marketing investments to increase enrolments;
  • Admissions systems;
  • Post-program activities;
  • Managing alumni relations;
  • Managing the performance of program staff;
  • Hiring program management staff;
  • Dealing with difficult participants;
  • Managing faculty;
  • Handling ethical dilemmas in the program manager role.

For more information, please visit Program Management Seminar page.