Participants of the MEDIATS project from the Netherlands, Georgia, Azerbaijan, and Germany arrived at the conference, while the project participants from Spain and Latvia were available online. As listeners following the development of mediation and conflict management in Ukraine, more than 450 people registered for the conference and attended the event offline and online.
Anatoliy Frantsuz, Hero of Ukraine, Doctor of Law, Professor, Honored Lawyer of Ukraine, Vice-Rector of the KROK University, delivered a welcoming speech to the participants of the conference.
On the first day of the conference, presentations of the best practices of the project partners took place. There were speeches by participants from three countries - Ukraine, Azerbaijan, Georgia, namely 7 universities - the KROK Business School of the KROK University, the Karazin School of Business of Kharkiv National University. V.N. Karazin, Yuriy Fedkovich Chernivtsi National University, School of Economics and Management of Khazar University (Azerbaijan), Ganja State University (Azerbaijan), Ilya State University (Georgia), Batumi State University named after Shota Rustaveli (Georgia).
Olga Karpova, CEO of the KROK Business School, shared an experience in creating and implementing a master's program in mediation and conflict resolution. It is positive that the third group of students started their studies in November 2021, which is evidence of the sustainability of the project. Professor Jan Van Zwieten, President of the Netherlands Business Academy, representatives of the TURIBA Business University (Latvia), the University of San Antonia (Spain) and the National ERASMUS+ Office in Ukraine addressed the conference participants. Representatives of Azerbaijan and Georgia also exchanged experience in the development of mediation in their countries.
The second day of the conference was devoted to the development of mediation in Ukraine. The report "Ensuring the quality of mediation services" was made by Natalia Mazaraki, Doctor in Law, Professor, Head of the Department of International, Civil and Commercial Law of KNTEU. Representatives of the National Association of Mediation, the League of Mediators of Ukraine, the Association of Family Mediators, and the Federation of Mediators of Ukraine were invited to participate in the conference. The community of mediators - Katerina Narovska, Natalia Mazaraki, Anna Zubachova, Svitlana Stadnik, and Anzhela Krichina - shared information about the activities of organizations offering mediation services, talked about trends, training and advanced training of mediators, and also did not ignore the Law adopted at the end of last year in Ukraine "On mediation". The presentations were followed by a panel discussion and a Q&A session.
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The third and fourth blocks of the conference were devoted to workshops from the leading instructors-mediators from Ukraine, the Netherlands, Spain and Georgia. The workshops were designed for both mediators and business representatives. Those who were interested in practical conflict resolution skills joined the workshop marathon, where Oleh Triboy spoke on the topic “Business mediation”, Oksana Sedashova on “Psychological skills of a CEO and manager in predicting and resolving conflicts”, Svitlana Stadnik on “Mediation with one participant - consulting”, Yanina Nedashkivska on “Conversation in raised tones: how to reduce the degree and prevail over the conflict”, and Olga Karpova on “International Mediation Center”. The workshop marathon ended with a lively panel discussion, where the speakers shared their views on the role of the mediator, the formation and development of the profession of a mediator in Ukraine, as well as on whether a business should learn mediation.
During participation in the EU Erasmus+ MEDIATS project “Mediation: Learning and Transforming Society”, KROK Business School gained new knowledge and the following results:
- А powerful professional program "Master of Mediation and Conflict Management", the program "Basic Mediator Skills" was developed and implemented,
- The International Mediation Center was established,
- A number of studies of mediation in Ukraine have been carried out,
- Developed author's cases and document templates,
- A Code of Ethics for mediators has been developed,
- A collective monograph “Mediation.UA: Trends, Formation, Development” was prepared and published.
Upcoming plans of the International Mediation Center include the creation and maintenance of a register of mediators, the assessment, certification and advanced training of mediators, the development of one- and two-day seminars for mediators and the creation of opportunities for deepening knowledge and skills in the field of conflict resolution for HRs and business representatives, expanding the international cooperation.
Learn more about mediation and conflict resolution:
https://bs.krok.edu.ua/en/the-masters-program-in-mediation-and-conflict-management/
https://bs.krok.edu.ua/en/mediation-and-conflict-management/certificate-mediators-basic-skills/