Steve Alban Tineo brings over 20 years of experience in diplomacy, banking, finance, sports, and media. He has held senior positions at Credit Suisse First Boston and HSBC, and served as an advisor to global leaders and diplomats. Currently, he is a visiting professor at KROK Business School, where he teaches negotiation courses for the Master’s program in Mediation and Conflict Resolution, as well as the “Basic Mediator Skills” course.
During the workshop, the speaker highlighted:
- Self-awareness as a fundamental competency for modern leaders.
- The art of asking questions — not as a measure of knowledge, but as a tool for professional thinking and effective communication.
- The nature of conflicts and the role of emotions in their escalation.
Through practical examples, Steve demonstrated how to remain calm in challenging interactions and apply behavioral models that neutralize tension, including the contrast between aggressive reactions and positive responses.
The audience filled the room, and the open discussion format ensured active engagement and high interest in the topics covered. Participants gained valuable tools for personal development, emotional management, and effective conflict resolution.
Link to more info: https://bs.krok.edu.ua/en/news-storage/workshop-know-yourself-first-at-krok-business-school-with-steve-alban-tineo/