The three-day module 1 began with setting a cordial atmosphere by Prof. Danica Purg, CEEMAN President, who welcomed all of the 27 participants - a diverse group of program managers, heads of departments and deans from 11 countries.
After a lighthearted round of introductions, the first day was focused on exploring the role and challenges of the program manager, especially in connection to the customer satisfaction. Paul Matthyssens and Danica Purg, shared their views on the topic and led the discussions.
Second day was dedicated to the important topic of managing ourselves, with Danica Purg going deep into the ethical responsibilities of a program manager, as well as the questions of time management and handling priorities. Paul Matthyssens spoke about deans’ views on excellent program management, setting the bar for the ideal program manager very high.
On the third day Paul Matthyssens and Olga Veligurska shared covid-related lessons, while Nenad Filipović spoke about customer-centric and service-oriented program management. The day was concluded with exploring the options and plans for the future career steps.
The seminar will continue with individual mentoring sessions in September and module 2 on 14-15 October. Mr. Andrew Crisp and Prof. Drikus Kriek will be lecturing in the upcoming module.
For more info on the seminar go to http://www.ceeman.org/pms or contact Ms. Živa Žmavc Thongvanh, CEEMAN Head of Projects, at ziva.zmavc@ceeman.org.